Stronger Nurse Ecosystem Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1,2026

1. WHO THIS POLICY COVERS

This Privacy Policy explains how the Stronger Nurse ecosystem collects, uses, shares, and protects personal information across the following entities and services (collectively, the “Services”):

1.1 For‑Profit Entity

Amazing Nurses, LLC
Doing Business As: Stronger Nurse University, Stronger Nurse
Address: 539 W Commerce St #6147, Dallas, TX 75208, USA

For‑profit operations include:

Stronger Nurse University (including the Skool community platform)
Course creation, hosting, delivery, and improvement
Marketing and customer communications (including via GoHighLevel)
RECLAIM clothing brand and other merchandise operations
Email and newsletter communications
Business analytics and product/service improvement

1.2 Non‑Profit Entity

Stronger Nurse, Stronger World,Inc
Status: Separate legal non‑profit entity
Primary Role: Administering scholarships and related charitable programs

Non‑profit operations include:

Collecting and reviewing scholarship applications
Making selection and award decisions
Distributing funds and tracking impact for reporting and compliance

1.3 Key Distinction Between Entities

The for‑profit entity collects and uses data to provide and improve courses, communities, merchandise, and related services, and to send marketing and service communications consistent with applicable law.
The non‑profit entity collects and uses data only for scholarship and non‑profit administration, impact measurement, and related legal obligations.
Data is not shared between the for‑profit and non‑profit entities for marketing or other commercial purposes. Limited sharing may occur only to confirm scholarship eligibility or administer a scholarship, as described in Section 7.3.

This Policy applies to both entities unless we clearly state otherwise. Where practices differ, this Policy explains the difference.

2. SCOPE OF THIS POLICY

This Privacy Policy applies when you:

Visit or use Stronger Nurse University and related communities hosted on Skool
Enroll in or access courses, programs, webinars, or events
Interact with our landing pages, sales pages, or marketing funnels (including via GoHighLevel)
Purchase merchandise (including the RECLAIM clothing brand)
Receive email newsletters, announcements, and other communications
Contact us for support or other inquiries
Apply for scholarships administered by Stronger Nurse, Stronger World

This Policy does not apply to:

Third‑party websites, apps, or services that we do not control, even if you access them through our Services
Your employer or educational institution’s systems where they control your data

Please review any third‑party privacy policies before providing data to them.

3. INFORMATION WE COLLECT

3.1 Skool Community Platform (Stronger Nurse University)

Types of data collected may include:

Account & Profile Information

Name, email, phone number
Nursing credentials, specialty, career stage
Location (e.g., city/state), profile bio, profile photo

Community & Activity Data

Posts, comments, reactions, messages, mentions, followers
Community engagement metrics (e.g., frequency of posts, likes)
Webinar registrations and attendance records
Content viewed, spaces visited, time spent, interaction patterns

Technical & Usage Data

IP address, device type, browser, operating system
Login times, session duration, pages visited, referrer URLs

Purposes of collection:

Account creation, authentication, and community access
Personalizing community experience and content recommendations
Moderating content and maintaining a safe, professional environment
Managing webinars and events
Analyzing engagement to improve content, courses, and platform features
Security monitoring and fraud/abuse prevention

3.2 Course Management Systems

Types of data collected may include:

Enrollment records and course registration details
Progress tracking (modules completed, time spent, quizzes/tests, scores)
Assignment submissions (e.g., workbook exercises, case studies)
Download history (templates, resources, workbooks)
Completion status and certificates
Feedback, evaluations, and survey responses
Learning behavior (video watch time, quiz attempts, retries, pacing)

Purposes of collection:

Delivering and managing courses and educational programs
Tracking progress, verifying completion, and issuing certificates
Identifying curriculum gaps and improving course quality
Assigning cohorts or small‑group learning where applicable
Tailoring the learning experience to user needs and interests

3.3 Marketing & Communication Systems (including GoHighLevel)

Types of data collected may include:

Contact information: name, email, phone number
Marketing preferences and consent history (opt‑in/opt‑out)
Email engagement (opens, clicks, forwards, bounces, unsubscribes)
Landing page and sales page visits, form submissions
Purchase and order history for courses, memberships, and merchandise
Responses to surveys, forms, and lead magnets
Support and interaction history concerning marketing communications
Demographic information (if voluntarily provided)
Device and browser data related to emails and web tracking
Website analytics (pages viewed, time on site, referral source)

Purposes of collection:

Sending newsletters, course and webinar announcements, and promotional offers
Segmenting audiences to deliver more relevant messaging
Measuring campaign performance and improving marketing strategies
Understanding customer journey and pain points
Complying with email and digital marketing laws (e.g., CAN‑SPAM, GDPR, CCPA where applicable)

3.4 Email & Newsletter Communications

Types of data collected may include:

Email address, first and last name
Subscription preferences (frequency, topics, types of content)
Engagement metrics (opens, clicks, unsubscribes)
Responses and feedback you choose to send

Purposes of collection:

Delivering newsletters, educational content, and updates
Providing transactional communications (e.g., receipts, access links, password resets)
Understanding content preferences and improving email relevance and cadence
Managing unsubscribe and opt‑out requests

3.5 Purchase & Payment Processing

Payment processing is handled by third‑party processors (e.g., [Stripe/PayPal/other]). We do not store full credit card numbers.

Types of data collected may include:

Name, email, phone
Billing address and (if necessary) shipping address
Order history, transaction IDs, and amounts
Payment method type and partial details (as provided to us by the processor)
Course purchase records, refund history, coupons or discounts used
Membership/subscription details (tier, start/end dates, status, renewal dates)
Credentials/license information if required for specific specialized courses

Purposes of collection:

Processing payments, memberships, and refunds
Generating invoices and receipts
Managing subscriptions and renewals
Fraud detection, chargeback handling, and security checks
Complying with tax, accounting, and financial record‑keeping laws

3.6 RECLAIM Clothing Brand & Other Merchandise

Types of data collected may include:

Name, shipping address, contact information
Product selections, sizes, and fit preferences (if provided)
Merchandise purchase history
Payment data via third‑party processor (see 3.5)

Purposes of collection:

Processing and fulfilling orders and returns
Providing shipping updates and customer support
Analyzing merchandise preferences and improving offerings

3.7 Webinars & Events

Types of data collected may include:

Registration information (name, email, nursing specialty, organization, role)
Attendance (live, partial, or replay views)
Engagement data (poll responses, Q&A content, chat participation)
Replay viewing history (time watched, sessions)

Purposes of collection:

Managing registration and sending reminders and access links
Providing certificates of attendance where applicable
Analyzing which topics, formats, and times are most valuable
Following up with relevant resources or future opportunities

3.8 Customer Support & Inquiries

Types of data collected may include:

Name, email, phone, and any other contact details you provide
Support tickets, inquiries, and related history
Communications (email, chat logs, DMs where support is provided)
Issues reported and resolution details
Customer satisfaction survey responses

Purposes of collection:

Responding to inquiries and resolving issues
Documenting interactions for quality assurance and dispute resolution
Identifying common problems to improve content, onboarding, and FAQs

3.9 Scholarship Program (Non‑Profit – Stronger Nurse, Stronger World)

Types of data collected may include:

Applicant details (name, email, contact info, nursing credentials)
Optional demographic or financial information if requested in the application
Essay responses, supporting documents, references, or recommendation letters
Internal selection notes, scoring or review decisions
Award decisions and amounts, payment details for scholarship disbursement
Impact information, including follow‑up reports from recipients

Purposes of collection:

Evaluating eligibility and completing scholarship selection
Administering funds and ensuring proper disbursement
Complying with non‑profit record‑keeping and reporting obligations
Evaluating and reporting on program impact in aggregated or de‑identified form

4. HOW WE USE PERSONAL INFORMATION

We use personal information for the following primary purposes:

4.1 Service Delivery & Account Management

Creating and managing accounts on Stronger Nurse University (including Skool)
Providing access to courses, content, communities, webinars, and events
Tracking course progress, issuing certificates, and verifying completion
Processing payments, managing subscriptions, and sending transactional notices
Providing support and handling account or technical issues

4.2 Product & Service Improvement

Analyzing course engagement and outcomes to understand what works best
Identifying gaps or confusing content to refine curriculum and formats
Improving platform features, user flows, and community structures
A/B testing content, layouts, or messaging to improve learning and experience

4.3 Marketing & Communications

Sending newsletters and educational updates about new courses, webinars, and community features
Informing you of scholarship opportunities and relevant charitable initiatives
Providing promotional information about course launches, membership upgrades, and limited‑time offers
Delivering reminders about upcoming events or expiring offers, consistent with your preferences
Conducting optional surveys to understand interests and needs

You may opt out of marketing communications at any time (see Section 9.4).

4.4 Analytics & Business Intelligence

Understanding member demographics and interests
Tracking course completion rates, cohort trends, and outcomes
Measuring growth, engagement patterns, and retention within the community
Analyzing acquisition channels and user journeys to improve outreach

We may use aggregated or de‑identified data for analytics, research, and reporting. Such data cannot reasonably identify you.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4.5 Safety, Security & Compliance

Protecting accounts and systems from unauthorized access and abuse
Detecting and mitigating fraud, spam, harassment, and misuse of the Services
Enforcing community guidelines, terms of use, and other policies
Conducting security monitoring, incident response, backup, and recovery
Complying with legal obligations, responding to lawful requests, audits, and investigations

4.6 Legal & Regulatory Compliance

Maintaining records required for tax, accounting, and corporate compliance
Responding to subpoenas, court orders, or other lawful governmental requests
Addressing dispute resolution and legal claims
Meeting applicable privacy, consumer protection, and sector‑specific regulations (e.g., GDPR, CCPA, CAN‑SPAM, and, where applicable, HIPAA‑related obligations)

4.7 Personalization

Recommending courses, content, and events aligned with your profile, activity, and expressed interests
Tailoring community feeds, posting spaces, and notifications
Customizing email content and frequency according to your preferences
Suggesting relevant scholarships or other opportunities, where allowed by law and your preferences

5. LEGAL BASES FOR PROCESSING (GDPR / INTERNATIONAL)

Where GDPR or similar laws apply, the legal bases we rely on include:

Contract Performance – To deliver Services you request (e.g., course access, payments, certificates).
Consent – For optional marketing emails, certain cookies, and some forms of profiling or analytics where required.
Legitimate Interests – For security, service improvement, analytics, and basic personalization, balanced against your rights and expectations.
Legal Obligation – For record‑keeping, tax, accounting, and responding to lawful requests.

You may withdraw consent at any time where consent is the basis of processing, without affecting prior lawful processing.

6. DATA SHARING & THIRD PARTIES

6.1 What We Do Not Do

We do not sell your personal information to third parties for their own marketing.
We do not share your data with data brokers or list aggregators.
We do not share your personal data with competitors or unrelated businesses for their independent use.
We do not use or share any health information protected by law for marketing or unrelated purposes.

6.2 Service Providers (Data Processors)

We share data with trusted service providers only as necessary to operate the Services. These providers are contractually required to:

Use personal data only to provide specified services to us
Implement appropriate security measures
Assist with data subject requests, where applicable
Not sell or re‑use your data for their own marketing

Current categories of service providers include (indicative list):

Platform & Community Hosting: Skool
Marketing & Automation: GoHighLevel
Payment Processing: [Stripe/PayPal/Other]
Cloud Infrastructure & Storage: [AWS/Google Cloud/Other]
Email Delivery / Newsletter Platform: [e.g., SendGrid, Mailgun, or other]
Analytics Services: [e.g., Google Analytics, other analytics tools]
Customer Support Tools: [If applicable, e.g., Helpdesk/chat platforms]

We will provide an up‑to‑date list of core service providers upon request where required by law.

6.3 Data Sharing Between For‑Profit & Non‑Profit

The for‑profit entity may share limited information with the non‑profit entity (e.g., name, credentials, basic eligibility data) only for verifying and administering a scholarship for which you have applied or expressed interest.
The non‑profit entity does not share scholarship application data with the for‑profit entity for marketing or commercial purposes.
Each entity maintains separate records and complies with its own legal obligations.

Where required, you will receive clear notices and, where appropriate, consent options when data related to a scholarship overlaps with for‑profit activities.

6.4 Legal Requirements & Business Transfers

We may disclose personal information:

To comply with applicable law, regulation, legal process, or governmental request
To enforce our terms, policies, or protect the rights, property, or safety of our community, users, or others
In connection with a merger, acquisition, organizational restructuring, or sale of assets involving the for‑profit or non‑profit entity. In such a case, we will take reasonable steps to ensure continuity of protection and provide notice where required by law.

7. DATA SECURITY

We use administrative, technical, and physical safeguards designed to protect personal information.

7.1 Technical Safeguards

Encryption in transit (HTTPS/TLS for web traffic)
Encryption at rest for sensitive data where appropriate
Role‑based access controls and least‑privilege access
Strong password requirements and support for multi‑factor authentication (where available)
Regular backups and disaster recovery planning
Security monitoring and intrusion detection tools
Protections against DDoS and other network‑level threats (through our hosting and security providers)

7.2 Administrative Safeguards

Data minimization and purpose limitation: collecting only what is needed
Policies governing access, use, and retention of data
Confidentiality agreements with employees, contractors, and key partners
Regular privacy and security training, with particular emphasis on nursing‑related confidentiality norms
Incident response procedures, including investigation, containment, and notification as required by law

7.3 Physical Safeguards

Use of secure data centers managed by leading cloud infrastructure providers
Access controls, logging, and monitoring at data center facilities (handled by those providers)
Off‑site, encrypted backups stored in geographically distributed locations

Despite these measures, no online system can be guaranteed 100% secure. You are encouraged to protect your account by using strong, unique passwords and enabling available security features.

8. DATA RETENTION

We retain personal information only as long as necessary for the purposes described in this Policy, and as required or permitted by applicable law.

8.1 Community & Engagement Data (Skool & Related)

Active accounts: Retained while your account remains active.
Inactive or closed accounts: Core account data retained for up to 2 years after account closure for analytics, legal, and fraud‑prevention purposes, unless a longer period is required by law.
Posts and comments: May be retained indefinitely within the community to preserve discussion context, unless deleted or removal is requested and permitted by law.
Direct messages: Deleted upon account deletion or within approximately 30 days of a deletion request, subject to legal obligations and technical limitations.

8.2 Course Progress & Learning Data

Course progress and completion data: retained while you maintain an account and/or as needed to verify completions.
Certificates of completion: retained indefinitely to provide credential verification upon user request.
Assessment and quiz records: retained up to 7 years if required for accreditation, quality assurance, or compliance.
Data for retired/inactive courses: archived after approximately 5 years, subject to accreditation and audit requirements.

8.3 Email & Marketing Data

Opt‑in email subscribers: retained while subscribed or up to 2 years after the last meaningful interaction, whichever is longer, unless applicable law requires shorter retention.
Unsubscribed email addresses: retained to ensure compliance with unsubscribe requests and applicable laws.
Email engagement metrics: generally retained up to 2 years in aggregated or pseudonymized form.
Newsletter archives (content, not personal data): retained indefinitely.

8.4 Payment & Financial Data

Transaction records: generally retained for 7 years to comply with tax and accounting rules.
Billing addresses: retained for approximately 3 years for order history, refunds, and fraud prevention.
Payment methods: full card details are not stored by us; tokenized or limited details may be stored by the payment processor in accordance with PCI‑DSS.

8.5 Support & Customer Service Data

Support tickets and related documentation: generally retained for 3 years following closure, unless required longer.
Chat logs (where applicable): retained for approximately 1 year.
Feedback forms: may be retained indefinitely in anonymized or aggregated form for product improvement.

8.6 Webinar & Event Data

Registration and attendance data: retained for approximately 1 year after the event.
Replay viewing data: retained for approximately 2 years for analytics and product improvement.

8.7 Scholarship Data (Non‑Profit)

Scholarship applications (including supporting materials): generally retained for 7 years from the close of the application cycle.
Selection and scoring records: may be retained indefinitely in de‑identified or aggregated form.
Award records and disbursement history: retained indefinitely for non‑profit reporting, audit, and impact‑tracking purposes.

When personal data is no longer needed, we take reasonable steps to delete, anonymize, or securely store it in a way that no longer identifies you.

9. YOUR RIGHTS & CHOICES

Your rights will depend on where you live and the laws that apply. We aim to honor valid rights requests from all users where reasonably feasible.

9.1 Right of Access

You may request a copy of the personal data we hold about you, subject to certain exceptions.

How to exercise:
Email support@strongernurse.com with the subject line: “Data Access Request”.
We generally respond within 30 days, or as required by law.

9.2 Right to Deletion (Right to Erasure)

You may request deletion of your account and associated personal data, subject to legal and contractual limitations (e.g., financial records, accreditation requirements, security logs).

Some data will be maintained in anonymized form for analytics and research.
Certain records (e.g., tax, accounting, and accredited course completion evidence) may be retained for legally required periods.

How to exercise:
Email support@strongernurse.com with the subject line: “Data Deletion Request”.
We generally respond within 30 days, or as required by law.

9.3 Right to Correction (Rectification)

You may request corrections to inaccurate or incomplete personal information.

You can often update basic profile details directly through your account settings (e.g., Skool).
For corrections not available via self‑service, contact support.

How to exercise:
Update via your account or email support@strongernurse.com.
We aim to process changes promptly, usually within 48 hours for straightforward requests.

9.4 Right to Opt Out of Marketing & Certain Processing

You can unsubscribe from marketing emails via the link in each message.
You may request limitations on profiling and personalization where required by law.
Where consent is required for analytics or advertising cookies, you may adjust your cookie preferences (see Section 11).

9.5 Right to Data Portability

Where applicable law (e.g., GDPR) provides, you may request a copy of certain personal data in a machine‑readable format (e.g., CSV or JSON).

This may include:

Profile information
Course progress and completion
Community contributions, where feasible

How to exercise:
Email support@strongernurse.com with the subject line: “Data Portability Request”.
We generally respond within 30 days, or as required by law.

9.6 Rights Under CCPA/CPRA (California Residents)

If you are a California resident and CCPA/CPRA applies to our processing:

Right to Know: You may request information about the categories and specific pieces of personal information collected, sources, purposes, and categories of third parties with whom data is shared.
Right to Delete: You may request deletion of your personal information, subject to exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt Out of “Sale” or “Sharing” for Cross‑Context Behavioral Advertising: We do not sell personal information as defined under CCPA/CPRA. If our use of certain advertising or analytics technologies is ever interpreted as a “sale” or “sharing,” we will provide prominent opt‑out mechanisms.
Right to Non‑Discrimination: You will not be discriminated against for exercising your privacy rights.

How to exercise CCPA/CPRA rights:
Contact us at support@strongernurse.com or via any future “Do Not Sell or Share My Personal Information” link if implemented.

9.7 Rights Under GDPR and Similar Laws (EU/EEA, UK, Certain Other Regions)

Applicable rights may include:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object to processing based on legitimate interests or direct marketing
Right to withdraw consent at any time (where processing is based on consent)

You may also lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.

10. COOKIES & SIMILAR TECHNOLOGIES

10.1 Types of Cookies We Use

Essential Cookies: Required for login, session management, security, and core site functionality.
Preference Cookies: Remember your settings such as language, layout, or display preferences.
Analytics Cookies: Help us understand usage patterns (e.g., via Google Analytics or similar services) in aggregated form.
Marketing Cookies: Track engagement with marketing campaigns (e.g., via GoHighLevel) and may measure conversions or retargeting where lawful and with proper consent.

10.2 Cookie Consent & Controls

Where required by law, we display a cookie banner allowing you to accept, reject, or customize non‑essential cookies.
You can adjust your browser settings to manage or block cookies. Doing so may affect some functionality.
We maintain records of consents where required by GDPR and similar laws.

10.3 Do Not Track (DNT) & Global Privacy Controls

Where technically and legally feasible, we will honor browser‑based “Do Not Track” signals or Global Privacy Control (GPC) signals as opt‑out mechanisms for certain tracking and “sale/sharing” of personal data, as required by applicable law.

11. CHILDREN’S PRIVACY

Stronger Nurse University and related offerings are intended for adults (18+), specifically nurses and healthcare professionals.
We do not knowingly collect personal information from anyone under 18.
During registration, users confirm that they are at least 18 years old.
If we become aware that personal information has been collected from a minor, we will take reasonable steps to delete it.
Parents or guardians who believe that a child has provided data to us may contact privacy@strongernurse.com so that we can investigate and remove such information as appropriate.

12. HEALTH INFORMATION & HIPAA‑RELATED NOTE

Stronger Nurse University and related platforms are designed for education and professional development, not for clinical documentation or managing patient medical records.

We do not request or intend to store identifiable patient Protected Health Information (PHI) as defined under HIPAA in our general course or community environments.
Any clinical scenarios, case studies, or examples should be properly de‑identified according to professional and legal standards.
If, in limited contexts, we ever handle PHI as a covered entity or business associate (for example, in a specific accredited program or partnership), additional HIPAA‑specific notices and agreements will apply and will be clearly communicated.

Users should not upload or disclose identifiable patient data in community spaces, assignments, or communications unless explicitly instructed under a specific compliant arrangement.

13. INTERNATIONAL DATA TRANSFERS

Our primary operations are in the United States. Personal information may be processed and stored in the U.S. and other countries where our service providers operate.

Where required by law (such as GDPR), we implement appropriate safeguards for international transfers, which may include:

Standard Contractual Clauses (SCCs) approved by the European Commission or UK authorities
Data Privacy Framework participation or equivalent frameworks (if and when applicable)
Contractual commitments with service providers to protect data at levels comparable to applicable regulations

By using the Services, you understand that your data may be transferred to and processed in countries with different data protection laws than your own, subject to these safeguards.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or privacy practices.

Updated versions will be posted on our website with a revised “Last Updated” date.
For material changes that significantly affect your rights or how we use personal data, we will provide additional notice (for example, by email or in‑platform notifications) at least 30 days before changes take effect, where feasible.

Your continued use of the Services after changes become effective indicates that you have read and understood the updated Policy.

15. CONTACT INFORMATION

15.1 Privacy Questions or Concerns (For‑Profit & General Platform Use)

Email: privacy@strongernurse.com
Mailing Address:
Amazing Nurses, LLC
539 W Commerce St #6147
Dallas, TX 75208, USA
Phone: +1 (469) 213-0796

We aim to respond to privacy‑related inquiries within 30 days or sooner where required by law.

15.2 Data Access, Deletion, or Other Rights Requests

Email: support@strongernurse.com
Subject Line: “Privacy Request” (e.g., Access, Delete, Portability, Correction)
Include: Name, contact information, nature of your request, and the jurisdiction you reside in (if relevant to applicable law).

15.3 Non‑Profit Scholarship Questions (Stronger Nurse, Stronger World)

Email: scholarship@strongernurse.org
Mailing Address:

Stronger Nurse Stronger World, Inc
539 W Commerce St #7323
Dallas, TX 75208, USA

Phone/Contact: +1 (469) 213-0796 / Scholarship Committee

16. IMPORTANT NOTICE – NO LEGAL ADVICE

This Privacy Policy is intended to communicate our current data practices in a clear and transparent manner. It is not legal advice and does not replace consultation with qualified legal counsel.

Before publishing or relying on this Policy as your official privacy notice, it should be reviewed and approved by:

A Texas corporate attorney familiar with Amazing Nurses, LLC
A non‑profit attorney for Stronger Nurse, Stronger World
A privacy law specialist with expertise in GDPR, CCPA/CPRA, and other applicable data protection laws
Compliance advisors for payment processing and any HIPAA‑related obligations where applicable

By using the Stronger Nurse ecosystem, you acknowledge that you have read and understood this Privacy Policy and agree to the handling of your information as described above, subject to your rights under applicable law.